One of my students has 0 trades made or no change in portfolio value on the rankings and or claims their entire portfolio is empty and they cannot see their transactions. What has happened?

The cause of this is one of two things. Often students mistakenly trade on their free “-FUN” practice account and do not realise this is completely separate from their real class account. Ask your student if he/she has been logging in with a username that has “-FUN” added to it. If so, then that is why the portfolio in their class account is empty and/or why they have 0 trades and 0% gain/loss in the rankings. Another possibility is that the student placed orders, but none of them have filled. This does not happen often, but it is possible if a student only placed a few orders and they were for large quantities that cannot fill due to volume. This is a common issue with option orders.

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